NDG Technical Support

Before contacting support, please check the Frequently Asked Questions and support pages.

Administrators and instructors may use the form below to request technical support.

Students, please contact your instructor for assistance.

Our normal support hours are Monday to Friday, 10:00am to 6:00pm U.S. Eastern Time. There are many NETLAB+ systems throughout the world. Please identify your learning institution so we can properly route your request, and allow one business day to respond. Incomplete or inaccurate information may prevent or delay our response.

NDG Support Request * Indicates required field
Your Name*
E-mail address*
Phone Number(s)
AOL Instant Messenger Name
Organization Name*
I am a...*	NETLAB Administrator Instructor Other
What is the IP address, domain name, or URL that you are using to access NETLAB+?	(This information helps us identify your system.)
How can we help you?

Other Ways to Contact NDG

NDG Support Request
E-mail:
Phone:	+1-919-990-9070
AOL Instant Messenger:	Chat meeting by arrangement (send e-mail to
Hours:	10:00am - 6:00pm, US Eastern Time, except major holidays (additional hours available by request)